An ITSM tool designed by practitioners for practitioners! It has all core features that one would look for, in an ITSM tool and much more. Built using modern tech and driven by analytics.
Incidents management, Requests management, Change management, Problem management, KB, KEDB, CMDB.
Role based dashboards, daily operational reporting, monthly performance reports integrated with project management and timesheet systems.
Automatic creation of child tickets, CI downtime and conflict checking, monitoring & SIEM tools integration.
Ability to search products using SKU, barcodes, and browsing the catalog.
Generation of barcode labels and printing as a part of the production process
Comprehensive rules based discounts and promotions.
Detailed inventory reports, reconciliation of stock.
Quick scanning using a bulk RFID scanner to speed up the checkout process.
EOD reports, Balancing Drawing and reconciliation
Integration with suitable receipt printer for printing donation and sale receipts.
Allow your customers to buy vouchers and gift them, redeemable at your stores.
Integrate with multiple payment options including credit cards, apple pay, google pay.
Reach out to us for understanding how Novus-ITSM can be leveraged for your business or non profit organization.
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